Terms and Conditions

Effective Date: January 15, 2025

Welcome to Divine Golden! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website and placing an order, you agree to abide by these Terms. If you do not agree with any part of these Terms, please do not use our website or make any purchases.

1. General Terms

  • Agreement: By accessing and using this website, you agree to be bound by these Terms and Conditions. Any new features or tools added to the current website will also be subject to these Terms. You can review the most current version of these Terms at any time on this page.
  • Eligibility: You must be at least 18 years old to use this website and place orders. By using our site, you represent that you are at least 18 years old and capable of entering into legally binding contracts.

2. Product Information

  • Product Descriptions: We make every effort to ensure that the products listed on our website are accurately described, including product images, prices, and specifications. However, we do not guarantee that the descriptions are error-free. Product availability, prices, and promotions are subject to change without notice.
  • Pricing: Prices are listed in U.S. dollars. We reserve the right to adjust prices at any time without prior notice. Taxes and shipping fees are additional and will be calculated during checkout.

3. Order Acceptance and Processing

  • Order Confirmation: After placing an order, you will receive an email confirmation with details of your order. This email serves as a receipt of your purchase but does not guarantee acceptance of your order. Orders are subject to availability and acceptance by Divine Golden.
  • Order Cancellations: Once an order is processed or shipped, it cannot be canceled. Please review your order carefully before confirming the purchase.
  • Errors: We reserve the right to refuse or cancel orders if there are errors in product descriptions, pricing, or availability, or if we suspect fraudulent activity.

4. Payment

  • Payment Methods: We accept payment through major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. Payment information is securely processed by third-party payment processors.
  • Authorization: By submitting your order, you authorize us to charge your chosen payment method for the total order amount, including taxes and shipping fees.

5. Shipping and Delivery

  • Shipping Policy: All orders are subject to shipping fees. Delivery times vary depending on the shipping method selected and the destination. Please refer to our Shipping Policy for more details.
  • International Shipping: International customers are responsible for any customs duties, taxes, or fees that may apply. Delivery times may vary depending on the destination.

6. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, we offer returns within 30 days of the purchase date. Products must be returned in their original condition and packaging. For more details, please refer to our Return Policy.
  • Refunds: Refunds will be issued to the original payment method once we receive and inspect the returned product. Shipping fees are non-refundable unless the return is due to an error on our part.
  • Non-returnable Items: Some items, such as personalized products, gift cards, and perishable goods, are not eligible for return or refund.

7. Intellectual Property

  • Copyright: All content on the Divine Golden website, including text, images, logos, graphics, and videos, is the property of Divine Golden and is protected by copyright laws. You may not copy, reproduce, or distribute any content from the website without our prior written consent.
  • Trademarks: “Divine Golden” and other trademarks are the property of Divine Golden. You are not permitted to use our trademarks without prior written permission.

8. User Conduct

  • Prohibited Activities: You agree not to use our website for any illegal or unauthorized purpose. You must not engage in any activity that disrupts or interferes with the website’s operation or violates the rights of others.
  • Account Security: You are responsible for maintaining the confidentiality of your account information, including your username and password. Notify us immediately if you suspect unauthorized use of your account.

9. Limitation of Liability

  • Disclaimer of Warranties: Divine Golden makes no representations or warranties of any kind, express or implied, regarding the operation of the website, the accuracy of the content, or the availability of products. You use this website at your own risk.
  • Limitation of Liability: To the fullest extent permitted by law, Divine Golden will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or the purchase of products.

10. Privacy and Data Protection

  • Privacy Policy: Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

11. Governing Law and Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by the laws of the State of Maryland, United States.
  • Dispute Resolution: Any disputes arising from these Terms or your use of the website will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Modifications to Terms and Conditions

We reserve the right to modify, update, or change these Terms at any time. Any changes will be effective immediately upon posting to the website. We encourage you to review these Terms periodically to stay informed of any updates.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: info@divinegolden.com
  • Phone: (312) 212-2203
  • Address: 15810 Indianola Dr, Derwood, Maryland, 20855
  • Website: divinegolden.com

Thank you for choosing Divine Golden! By using our website, you acknowledge and agree to these Terms and Conditions. We are committed to providing you with a positive experience and high-quality products.

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