Privacy Policy
Effective Date: January 15, 2025
At Divine Golden, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases. By using our website, you consent to the collection and use of information as described in this policy.
1. Information We Collect
We collect personal information in the following ways:
1.1. Information You Provide
When you visit our website, create an account, place an order, or contact us, we may collect the following personal information:
- Personal Details: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit card or other payment details (securely processed via third-party payment processors).
- Account Information: Username, password, and other details you may provide when creating an account.
1.2. Information Collected Automatically
We automatically collect information about your device and usage of our website, including:
- Device Information: IP address, browser type, device type, operating system, and other technical details.
- Usage Data: Pages viewed, time spent on the site, products viewed, and other activity on the site.
We use cookies and similar tracking technologies to collect this information, which helps us improve your experience and customize content based on your preferences.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and customer service.
- Account Management: To manage your account, send account-related notifications, and provide customer support.
- Communication: To communicate with you regarding your orders, promotions, new products, or any issues related to your account.
- Improving Services: To improve our website, products, and services based on customer feedback and usage data.
- Marketing: With your consent, we may send promotional emails and newsletters about new products, sales, and other relevant offers. You can opt-out at any time by clicking “unsubscribe” in our emails.
3. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard encryption technologies and secure servers to protect the data we collect. We also ensure that third-party partners who handle your information adhere to strict data protection standards.
However, please note that no method of online data transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee the absolute security of any information you provide.
4. Sharing Your Information
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share your information with trusted third-party companies that help us with services such as payment processing, shipping, email communication, and marketing.
- Legal Compliance: We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Divine Golden, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
- Opt-Out of Marketing: If you no longer wish to receive promotional emails, you can opt-out at any time by clicking the “unsubscribe” link in any marketing email or contacting us directly.
- Data Deletion: You can request that we delete your personal information. Please note that we may need to retain some information for legal or administrative purposes.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience and gather information about how our website is used. Cookies are small text files stored on your device to remember your preferences and track usage patterns.
You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by Divine Golden. This Privacy Policy only applies to our website, and we are not responsible for the privacy practices of other sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@divinegolden.com
- Phone: (312) 212-2203
- Address: 15810 Indianola Dr, Derwood, Maryland, 20855
- Website: divinegolden.com
